2006 Student Research Conference:
19th Annual Student Research Conference

Social Science

Factors in Workplace Loyalty: Truman Staff's Perceived Organizational Support and Supervisor-Supervisee Relationships
Angela M. Farabee
Dr. Teresa Heckert, Faculty Mentor

Seventy-six staff members at Truman reported their perceptions of organizational support (POS), the relationship with their immediate supervisor (LMX), and their work loyalty attitudes and behaviors. Staff members perceived themselves as having quite good working relationships with their immediate supervisors. The better the supervisor-supervisee relationship, the less likely staff would be looking for a job elsewhere (r =-.50, p<.001). Also, LMX was responsible for 16% of the variance in participative work behaviors (e.g., cooperating with others on projects; sharing ideas for improvements). LMX and POS together were responsible for 45% of the variance in loyal work behaviors (e.g., volunteering for overtime; representing the organization favorably to outsiders). Staff were neutral on how they felt their organization supported them. POS and LMX together were responsible for 58% of the variance in organizational commitment. Overall, staff indicated that they felt committed to, and performed loyal behaviors, for Truman.

Keywords: work relationships, supervisor impact, company loyalty

Topic(s):Psychology

Presentation Type: Oral Paper

Session: 11-5
Location: VH 1232
Time: 9:15

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