2014 Student Research Conference:
27th Annual Student Research Conference

Are You Satisfied? An Evaluation of Participant Satisfaction of Adults with Developmental Disabilities Receiving Service from the People Achieving Connections Together (PACT) Center
Briana N. Bonner
Dr. Roberta Donahue, Faculty Mentor

Introduction:An evaluation was conducted of participant satisfaction among adults with developmental disabilities who participate in PACT Center activities in a small, rural Midwestern town.The current study investigated participant satisfaction with PACT services as measured by the PACT Satisfaction Survey(PSS).Methodology:A convenience sample of 32 participants completed the PSS which consisted of 25 likert-type items with a comment option, three open ended questions, 4 forced choice items and 3 demographic questions. Results:Participants, 87.5%,indicated that they were very satisfied with the overall services delivered by the PACT. Bingo had the greatest attendance and 56.3% participants were very satisfied with this activity. Science hour was the least popular and only 1/3 attendees was very satisfied.Conclusion:Additional research is needed to determine if other aspects of the goals and objectives of the PACT are being met and to discern the connection with the general QoL of adults with developmental disabilities using PACT services.

Keywords: Disability, Community Programs, Developmental Disabilities, Evaluation

Topic(s):Disability and Society
Health Science

Presentation Type: Oral Paper

Session: 403-2
Location: VH 1236
Time: 2:45

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