19th Annual Student Research Conference
Social Science
Factors in Workplace Loyalty: Truman Staff's Perceived Organizational Support and Supervisor-Supervisee Relationships
Angela M. Farabee
Dr. Teresa Heckert, Faculty Mentor
Seventy-six staff members at Truman reported their perceptions of organizational support (POS), the relationship with their immediate supervisor (LMX), and their work loyalty attitudes and behaviors. Staff members perceived themselves as having quite good working relationships with their immediate supervisors. The better the supervisor-supervisee relationship, the less likely staff would be looking for a job elsewhere (r =-.50, p<.001). Also, LMX was responsible for 16% of the variance in participative work behaviors (e.g., cooperating with others on projects; sharing ideas for improvements). LMX and POS together were responsible for 45% of the variance in loyal work behaviors (e.g., volunteering for overtime; representing the organization favorably to outsiders). Staff were neutral on how they felt their organization supported them. POS and LMX together were responsible for 58% of the variance in organizational commitment. Overall, staff indicated that they felt committed to, and performed loyal behaviors, for Truman.
Keywords: work relationships, supervisor impact, company loyalty
Topic(s):Psychology
Presentation Type: Oral Paper
Session: 11-5
Location: VH 1232
Time: 9:15